Contact
For any questions, please email us hello@happysheep.store
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
SIZE GUIDE
How to find your perfect size
Our indoor felted wool slippers run 1–2 sizes smaller than standard EU sizing. We recommend ordering 1–2 sizes up from your usual size, or using your foot length for the most accurate fit.
How to measure your foot:
Measure at the end of the day, when your feet are at their largest.
- Place a sheet of paper on the floor against a wall.
- Stand with your heel touching the wall.
- Trace the outline of your foot with a pencil held vertically.
- Measure from heel to the tip of your longest toe.
- Use the measurement to find your size in the table.
If you're between sizes, size up, felted wool does not stretch.